When betting stops being fun and starts feeling like a burden, that's a problem. Carong wants you to stay in control at all times. Our responsible gaming tools and guidelines are here to help you enjoy the experience within healthy boundaries.
We want every member to play safely and enjoyably. That's why our platform includes a set of dedicated features to help you do just that.
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded. This is the most effective way to keep your budget in check.
Decide in advance how long you want to play. Once that time is up, Carong will automatically alert you or end your session.
Feel like you need some distance? On Carong, you can voluntarily pause your account for anywhere from 24 hours to 6 months. Your account will be locked for the entire duration.
Set a limit for yourself so that once you've lost a certain amount, you can no longer place bets. This feature helps protect you from significant losses.
If you feel betting is no longer right for you, you have the option to permanently close your account. Carong respects that decision.
Carong's support team is always here for you — whether you have a concern or just need guidance. Reach out in Bangla and get help right away.
Responsible gaming means keeping betting what it should be — a fun pastime, not the center of your life or a way to make money. Carong believes everyone knows their own limits, but sometimes a little help is needed to stick to them.
Online betting is growing fast in Bangladesh. Cricket, football, kabaddi — interest in betting spans every sport. But when that interest turns into addiction, it can seriously damage families, relationships, and finances. That's not something Carong wants to see happen.
That's why we've invested in responsible gaming tools and awareness from day one. Before you play, ask yourself — is this for fun, or am I trying to recover losses? If it's the latter, it's time to stop.
Keep in mind: Betting does not guarantee any income. Every bet carries the risk of a loss. Only wager money you can afford to lose without it affecting your daily life.
Members who follow Carong's responsible gaming policy are the ones who enjoy betting for the long haul. They know when to stop, how much to spend, and how much space to give gaming in their lives.
Feeling like you're losing control of your betting? Act now — support@carong.click. Our specialist team is ready to assist you in Bangla.
Follow these steps to tailor your betting experience exactly the way you want it.
Log in to your Carong account and click the profile icon in the top right corner.
Go to the "Responsible Gaming" option in the menu.
Set a deposit limit, loss limit, or session time limit — whichever you need.
Once confirmed, limits take effect immediately. They cannot be reduced, and any increase requires a 24-hour waiting period.
Set a daily, weekly, or monthly maximum deposit amount. Once set, this limit cannot be exceeded.
Your full betting history — how much you've wagered, won, or lost — is available in your profile.
Take a temporary break from 1 day up to 6 weeks. You will not be able to log in during this period.
Permanently close your account for 6 months or longer. Apply through Support.
Answer these quick questions to see how healthy your betting habits really are.
Answers to the most frequently asked questions about responsible gaming.
Join Carong where entertainment and safety go hand in hand. Use our responsible gaming tools to set your own limits on your own terms.